Last updated on January 1, 2016
Welcome to www.windwholesale.gr.
1. Company Data
The services of www.windwholesale.gr. are provided by the enterprise under the distinctive title Wind (“Wind” or “Company”). Our Company data are as follows:
CORPORATE NAME : WIND HELLAS TELECOMMUNICATIONS S.A.
DISTINCTIVE TITLE : WIND HELLAS
ADDRESS : 66 Kifisias Ave., Marousi, Attica, 151 25
TAX NO. : 099936189
TAX AUTHORITY : Athens FAEE
For any further request or query you may communicate with our Customer Care department (1260 (charged) or 8008887316 (free of charge) from WIND mobile 693 5601260 or (charged) from a fixed line)*.
* The charges of the numbers mentioned above can be found out from our Website and our official price list.
2. Subject Matter
a) “Consent” - Any explicit, specific and freely given indication by which the User, after having been fully informed, signifies her agreement to personal data relating to her being processed.
b) “Electronic Cookie” - short text of software code, which is transmitted from the web server of our Company and stored at your device each time that you enter the Website, with the aim to collect browsing data within the www. wind.gr. The use of electronic cookies is among others necessary for the provision of the “basket” order service.
c) “Personal Data” - Any information relating to a identified or identifiable user of www.windwholesale.gr..
d) “Processing” - Any operation or set of operations which is performed by Wind upon the personal data of the users of www.windwholesale.gr., whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction;
e) “User” - The internet user who accesses and browses through www.windwholesale.gr., to whom the processed data are related and who is can be identified directly or indirectly.
f) “Website” – The world wide web site which is accessible through the domain name www.windwholesale.gr. including all of its webpages.
4. Types of Data Collected
At the point (a) of your access and during your use of our Website, (b) of your registration at our newsletters, (c) of your registration for your personal account and (d) in the process of purchasing products / services you give to Wind the following types of personal data:
a. At the point of your access and during the use of www.windwholesale.gr.
- IP Address.
- Browsing data.
- Information on your consumer preferences.
- Data on executed purchases.
b. Entrance to NGA Portal
Wind does not store your credit card data. Your online payments at www.windwholesale.gr. are exclusively processed under strict conditions of confidentiality by financial institutions cooperating with Wind and are executed by your redirection to secure websites of these institutions. Therefore, your financial data are collected and processed exclusively by these financial institutions under strict conditions of security and confidentiality.
Finally, our Company does not collect or gain access in any way to personal data of its customers that are of sensitive nature. In case that you upload sensitive information on our Website, such sensitive data will be removed as soon as they are brought to our attention.
5. Processing Purposes
Our Company collects and processes your data mentioned above for the following reasons:
- Smooth operation of our online services.
- Ease of use and user – friendly customer experience of our website.
- Improvement of user experience during the provision of our services.
- Execution of our contractual obligations towards our customers.
Our Business collects and processes your personal data solely for the purposes mentioned above and only to the extent that is strictly necessary to effectively serve them. Data collected are relevant, appropriate and no more than what is required in view of the above purposes, whereas we strive to keep them accurate and up to date.
Furthermore, your data are retained only for the period required to achieve the purposes, for which they are collected and processed, and are afterwards deleted.
b) or having collected data necessary for the execution of your orders.
8. Commercial Communications
When you visit our Website or you use electronic means to communicate with us, you accordingly agree to receive electronic communications from Wind.
When you register your personal account and/or provide us with your email address, you give us your consent to receive electronic communications for purposes related to advertising and the direct marketing of our products / services.
In each relevant electronic communication we shall distinctly communicate our identity and enable you to object and request, easily and for free, to terminate such communication.
9. Confidentiality of Communications
Wind carries out the processing of personal data in a manner that ensures the confidentiality thereof. In specific, such processing is only performed by an authorized for this purpose personnel of our Company, taking all available organizational and technical measures for data security against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and all other unlawful forms of processing.
10. Notification to the Data Protection Authority
For the lawful processing of users’ personal data our company may, if and whenever required under the law, lodge a relevant notification to the Data Protection Authority in regard to the establishment of the relevant archive. In addition, our Company shall notify any changes taking place in regard to that archive, whenever required under the law.
11. User Rights
Wind takes all necessary steps both during the collection and in each subsequent phase of processing of your personal data in order to give you full opportunity to exercise your legal rights, i.e. the rights to be informed, access and object, as described below.
- The identity of our Company,
- The purposes of the processing of your personal data,
- Data recipients,
- Your rights.
b. Furthermore, you have the right to request and receive by our Company the following information in a clear and comprehensible manner:
- All your personal data and their origin.
- The purposes of the processing and the recipients or categories of recipients.
- The development of such processing since your last request for information.
- The logic of the automated processing of your personal data.
c. In addition, you have the right to raise objections in written form to us by requesting for a specific action regarding your personal data, such as correction, temporary non- use, freeze, non-transfer or deletion. If you request the deletion of your personal data, while such data are necessary for the execution of our obligations to you arising from a contract between us, our Company has the right to reasonably reject your application and inform you accordingly.
12. International Jurisdiction and Applicable law